Ecamm Live Resource List
Ecamm Live Interview Mode Tutorials
Ecamm Live - Interview Mode - Full Tutorial - Adrian Salisbury, click here
Ecamm Live Interview Mode [FULL DEMO] - Live Streaming Pros click here
Ecamm Live: Interview Mode Full Demo Tutorial Q&A Doc Rock click here
Ecamm Interview LIVE Demo + Q&A with Glen - Live Streaming Pros, click here
Ecamm Live Interview Mode - Ecamm Live, click here
Exploring the new native guest feature in Ecamm live KONNECTiN, click here
ECAMM LIVE Interview Mode Echo Troubleshooting Test
Ecamm Live Common Questions (FAQ)
Overlay transparency can be changed with a Magic Mouse.
"Interview time starts when the guest and host can see and hear each other
(you do not have to be live for time to be running)."
"Lifetime Standard users would need to upgrade to Pro in order to use Interview Mode. We've given a discount to all lifetime Standard users and if you change your mind you can revert back to your lifetime package."
New Pricing Structure
"All existing subscribers will be grandfathered in at their rate, so if you're monthly Pro, you'll keep your existing rate. If you want to move to annual, you can go ahead and do that before the 27th and you'll keep that rate annually for the life of your subscription."
Ecamm Live System Requirements
Three ways to contact Ecamm support
1) Email supportdesk@ecamm.com
2) Click on the orange bubble in the right hand corner of Ecamm.com for chat
3) In app, click the Help menu - Contact support
Troubleshooting
Backup your copy of any important app before you upgrade so you can always go back to a previous stable version.
You spend time carefully makining your Ecamm scenes.
Spend a few minutes making a backup copy of them.
Use Loopback to create a virtual microphone
Ecamm Interview Mode With Zoom Using Loopback
Before using Interview Mode for music, Turn Off Audio Processing in the Interview Preferences.
Troubleshooting Echo Problems - Things to try
01) Everyone should wear headphones or earphones.
02) Test audio before you go live to sort out any problems.
03) You can go live to test audio to a private FB page.
04) Make sure everyone has their speakers turned off.
05) Mute System Audio in the Ecamm Audio panel.
06) If you detect an echo, mute one person at a time to see who's setup is causing the echo.
07) If you are using a USB audio device, make sure it is not causing the problem.
Switch to headphones plugged directly into your Mac and use the built in Mac mic to test
08) Make sure the correct audio source is set in Ecamm's Audio Preferences
09) Check your System Audio settings
10) If you are using an external mixer, try a Mix Minus mix
11) Use a quality USB mic or audio interface for your mic versus the built in Mac mic.
12) A modern MacBook Pro has pretty good built-in echo cancellation
If there is a solution for this in Ecamm, I'm sure they will address it.
Using a Rodecaster Pro with Ecamm Live
Also: Echo cancellation doesn't work with headphones.
"If you are using headphones, echo cancellation is disabled automatically."
Echo cancellation is for Mac's built-in speakers only.
"Echo Cancellation is only offered when the Mac's built-in speakers are being used for audio output."
Waiting for Host, guest can't log in error
1) Make sure you are using the latest beta 15
2) Copy & Paste URL into browser
3) Have guest log in using Chrome browser
4) Have the guest log out and then back in again
Guest mutes themselves error
Have the guest exit the session and hit the link to come back in
No guest audio?
Make sure the correct mic is chosen in thier Mac's System Preferences